Vorwort
Die für Beamte, die der Telekom Austria AG oder einem ihrer Tochterunternehmen gemäß § 17 PTSG zur Dienstleistung zugewiesen sind, in Betracht kommenden Funktionen und Verwendungen werden folgenden Verwendungs- und Dienstzulagengruppen zugeordnet:
| lfd. Nr. | PT | DZ | Verwendung |
| 1 | 1 | S | DR Network, Service Enabler oder Chief Security Officer |
| 2 | 1 | S | DR Residential Sales |
| 3 | 1 | S | Leiter der nachgeordneten Personalämter |
| 4 | 1 | S |
Die in dieser Verordnung verwendeten Abkürzungen haben folgende Bedeutung:
| A1 | A1 Telekom Austria AG |
| BI | Business Intelligence |
| B2B | Business to Business |
| CAD | Computer-Aided Designer |
| DR | Director |
| GL | Gruppenleiter/in |
| HO | Head of / Leiter/in von |
| HR | Human Resources (Vorstandsbereich/Unit) |
Diese Verordnung tritt mit 15. Juli 2023 in Kraft.
| DR Legal |
| 5 | 1 | S | DR Accounting Investment Management oder Controlling |
| 6 | 1 | S | DR Supply Chain Management |
| 7 | 1 | S | DR Customer Service Sales oder Small Business Sales |
| 8 | 1 | S | DR Business Area, Large Enterprise, Medium Enterprise |
| 9 | 1 | S | DR Residential Marketing und Marketing Communication |
| 10 | 1 | S | DR von Wholesale National oder DR Wholesale International |
| 11 | 1 | S | DR Internal Audit |
| 12 | 1 | 1 | DR TEC Business, TEC Infrastructure, TEC Cosumer |
| 13 | 1 | 1 | HO Voice Data Core |
| 14 | 1 | 1 | HO Personalamtsagenden, Arbeits- und Dienstrecht |
| 15 | 1 | 2 | HO Network Transport IP |
| 16 | 1 | 2 | HO Technical Competence Center, IT Tools, National, Operation Management oder Regionale Leitung in Network |
| 17 | 1 | 2 | HO in ICT Services ausgenommen Transformation Development |
| 18 | 1 | 2 | HO in Information Technology ausgenommen IT Wholesale Corporate oder IT Business |
| 19 | 1 | 2 | HO in Controlling |
| 20 | 1 | 2 | HO TEC Cross Functions |
| 21 | 1 | 2 | HO Digital Channels |
| 22 | 1 | 2 | HO Regulatory Europan Affairs |
| 23 | 1 | 2 | HO in Legal |
| 24 | 1 | 2 | HO People Change, Operations oder Business Partner |
| 25 | 1 | 2 | HO Business Intelligence Competence Center |
| 26 | 1 | 2 | Zentrale Funktion Personalamtsagenden, Arbeits- und Dienstrecht |
| 27 | 1 | 3 | Programmanager Master Pro |
| 28 | 1 | 3 | Legal Generalist Master Pro |
| 29 | 1 | 3 | Business Lead - Portfolio Solution Management |
| 30 | 2 | S | HO A1 External Communications |
| 31 | 2 | S | Business Lead - Center of Expertise oder Reporting |
| 32 | 2 | S | HO IT Wholesales Corporate oder IT Business |
| 33 | 2 | S | HO Transformation Development, Strategic Projects Quality Management oder Customer 360° |
| 34 | 2 | S | HO Customer Interaction oder Channel Strategy Planning |
| 35 | 2 | S | HO Device Management oder HO Innovation |
| 36 | 2 | S | HO Internal Communications und Employee Experience |
| 37 | 2 | 1 | GL in Network Regionen ausgenommen Technische Sachverständige und Information Security |
| 38 | 2 | 1 | GL in ICTS ausgenommen ITSM Tools, Performance Quality Improvement, Solution Architecture, B2B und Storage Backup Services |
| 39 | 2 | 1 | GL in Controlling |
| 40 | 2 | 1 | GL von Logistic Operation Transport oder Material Supply Chain Planning |
| 41 | 2 | 1 | GL Advanced Analytics AI in Business Intelligence Competence Center |
| 42 | 2 | 1 | GL Technical Service oder GL General Service |
| 43 | 2 | 1 | GL Sales Retention oder GL Telesales in Small Business Sales |
| 44 | 2 | 1 | GL Service Backoffice |
| 45 | 2 | 1 | GL Regional Sales oder Area Sales Manager |
| 46 | 2 | 1 | GL Large Enterprise oder Public Sector Healtcare |
| 47 | 2 | 1 | GL Customer Delivery Coordination |
| 48 | 2 | 1 | Internal Audit Expert Senior |
| 49 | 2 | 1 | Technical Expert Senior bei GL, Krisenmanagement oder Information Security |
| 50 | 2 | 1 | Projekt- oder Programmanagement Expert Senior |
| 51 | 2 | 1 | Solution Architect Expert Senior oder Domain Architect Expert Senior |
| 52 | 2 | 1 | Business Consultant Analyst oder Enterprise Architect Expert Senior |
| 53 | 2 | 1 | Purchasing Generalist Expert Senior oder Strategische Einkäufer Expert Senior |
| 54 | 2 | 1 | Data Scientist Expert Senior |
| 55 | 2 | 1 | Prozessmanagement Expert Senior Business Process Improvement Expert Senior |
| 56 | 2 | 1 | Controller |
| 57 | 2 | 1 | Account Manager Public Sector Health Care Expert Senior |
| 58 | 2 | 1 | Corporate Account Manager Expert Senior |
| 59 | 2 | 1 | ICT Sales (Solution Sales) Expert Senior |
| 60 | 2 | 1 | Produktmanagement Expert Senior, Portfoliomanager Expert Senior oder ECO Systemmanager Expert Senior |
| 61 | 2 | 1 | Solution Business Development Management Expert Senior |
| 62 | 2 | 1 | Key Account Manager Expert Senior oder Industry Executive Key Accout Manager |
| 63 | 2 | 1 | Legal Generalist Expert Senior |
| 64 | 2 | 1 | Lead Business Partner Expert Senior |
| 65 | 2 | 1 | Agile Coach Expert Senior oder Agile Master Expert Senior |
| 66 | 2 | 1 | People Resource Manager Expert Senior |
| 67 | 2 | 1 | Product Owner Expert Senior |
| 68 | 2 | 1 | Tribe Lead Expert Senior |
| 69 | 2 | 1 | Telco Cloud Engineer Expert Senior |
| 70 | 2 | 1 | Contracting Vertragsprüfung in A1 Towers |
| 71 | 2 | 1 | Leitung HUB (Security, Network) |
| 72 | 2 | 2 | GL in Operation Management Support Technical Competence Center |
| 73 | 2 | 2 | GL ITSM Tools, Performance Quality Improvement, Solution Architecture, B2B und Storage Backup Services |
| 74 | 2 | 2 | GL Change Releasemanagement |
| 75 | 2 | 2 | GL Technische Sachverständige, Coordination Office, Information Security und Order Management After Sales |
| 76 | 2 | 2 | GL BIS Consumer Campaigning Marketing sowie BI Service Enterprise Business/Technology/Financial in Business Intelligence Competence Center |
| 77 | 2 | 2 | GL Planning und Reporting |
| 78 | 2 | 2 | GL Robotics Innovation Center |
| 79 | 2 | 2 | GL Medium Enterprise |
| 80 | 2 | 2 | GL Performance Development, Strategy Customer Expierience Mgmt |
| 81 | 2 | 2 | GL von Customer Project Billing oder Business Systems Processes |
| 82 | 2 | 2 | GL in Corporate Portfolio Projektmanagement |
| 83 | 2 | 2 | GL von Commercial Area Management |
| 84 | 2 | 2 | Business Service Business Architect Expert Pro |
| 85 | 2 | 2 | ICT Designer Expert Pro |
| 86 | 2 | 2 | GL HR Operation |
| 87 | 2 | 3 | TL in Network oder ICT Services |
| 88 | 2 | 3 | TL in Customer Project Management, Customer Delivery Management oder Customer Project Billing |
| 89 | 2 | 3 | GL Sales Support Management |
| 90 | 2 | 3 | Paralegal Generalist Expert |
| 91 | 2 | 3 | Controller Expert |
| 92 | 2 | 3 | Internal Audit Expert |
| 93 | 2 | 3 | External Communications |
| 94 | 2 | 3 | Network Engineer Expert (RFM) im TEC Bereich |
| 95 | 2 | 3 | Technical Expert oder Business Service Manager im TEC Bereich |
| 96 | 2 | 3 | Projektmanager Expert |
| 97 | 2 | 3 | Solution Architect Expert, Domain Architect Expert oder IT Trainer Expert |
| 98 | 2 | 3 | Business Consultant Analyst oder Enterprise Architect Expert |
| 99 | 2 | 3 | Domain Architect Expert, Solution Designer Expert oder Delivery Lead Expert |
| 100 | 2 | 3 | Billing Application Operation Expert |
| 101 | 2 | 3 | Kommunikationsmanager Expert |
| 102 | 2 | 3 | Financial- oder Business Analyst Expert |
| 103 | 2 | 3 | Vertrags- und Finanz Expert |
| 104 | 2 | 3 | Technical Designer Expert oder Qualitätsmanagement Expert im TEC Bereich |
| 105 | 2 | 3 | Beschwerdemanager Expert oder Partnermanager Expert |
| 106 | 2 | 3 | Engineering Expert in Technical Competence Center |
| 107 | 2 | 3 | Prozessmanagement Expert oder Business Process Improvement Expert |
| 108 | 2 | 3 | Purchasing Generalist Strategische Einkäufer Expert |
| 109 | 2 | 3 | Business Service Expert Business Systems Expert oder Data Analyst Data Architect Expert |
| 110 | 2 | 3 | Business Data Engineer Expert oder Business Business Consultant Expert |
| 111 | 2 | 3 | Projektmanagement Expert oder Reporting Designer Expert oder Process Manager Expert |
| 112 | 2 | 3 | Master Shop Manager |
| 113 | 2 | 3 | Key Account Manager Expert |
| 114 | 2 | 3 | Customer Delivery Management Expert |
| 115 | 2 | 3 | ICT Designer Expert |
| 116 | 2 | 3 | Produktmanagement Expert |
| 117 | 2 | 3 | Bid Manager Expert |
| 118 | 2 | 3 | Kundenprojektmanager Expert |
| 119 | 2 | 3 | Solution Designer Expert |
| 120 | 2 | 3 | Market Research Expert oder Advanced Data Scientist Expert |
| 121 | 2 | 3 | Implementation Management Expert |
| 122 | 2 | 3 | Billing Expert |
| 123 | 2 | 3 | Roaming Manager Expert |
| 124 | 2 | 3 | Presales Partner Manager Expert |
| 125 | 2 | 3 | Projektmanagement Expert |
| 126 | 2 | 3 | Generalist Expert für Arbeits- und Dienstrecht |
| 127 | 2 | 3 | Arbeitssicherheit oder Gesundheitsmedizin Expert |
| 128 | 2 | 3 | Expert für Internal Communications |
| 129 | 2 | 3 | Business Partner Expert |
| 130 | 2 | 3 | People Resource Manager Expert |
| 131 | 2 | 3 | Product Owner Expert |
| 132 | 2 | 3 | Agile Coach Expert oder Agile Master Expert |
| 133 | 2 | 3 | Expert Convergent Services |
| 134 | 2 | 3 | Software Asset Management / Lizenz Manager |
| 135 | 2 | 3 | Telco Cloud Engineer Expert |
| 136 | 2 | 3 | NFV Engineer Operation Expert |
| 137 | 2 | 3 | Planning Expert |
| 138 | 2 | 3 | Roll Out Auftragsmanagement in Fiber Factory |
| 139 | 2 | 3 | Roll Out Reporting in Fiber Factory |
| 140 | 2 | 3 | Sharing Contract Management in A1 Towers |
| 141 | 2 | 3 | Spezifikation und Prozesse Expert |
| 142 | 2 | 3 | Wirtschaftlichkeitsprüfung in A1 Towers |
| 143 | 2 | 3 | SDN Engineer Operation Expert |
| 144 | 2 | 3 | TL in Network Regionen Service oder Special Service Teams, Cable Competence Center, Technical Competence Center, Dispatching Teams oder Support Teams |
| 145 | 2 | 3 | Customer Experience Experte |
| 146 | 2 | 3 | Sales Planner Analyst Expert |
| 147 | 3 | 1 | TL von After Sales in Logistics |
| 148 | 3 | 1 | TL Telesales in Small Business Sales, TL in General Service und Technical Service oder TL in Customer Support Center |
| 149 | 3 | 1 | TL in Regional Sales |
| 150 | 3 | 1 | A1 Shop Manager |
| 151 | 3 | 1 | Planner Cable Specialist Senior oder Engineering Specialist Senior |
| 152 | 3 | 1 | Specialist Senior mit internationaler Ausrichtung im TEC Bereich |
| 153 | 3 | 1 | Technical Designer Expert oder Test- und Qualitätsmanagement Specialist Senior |
| 154 | 3 | 1 | Partnermanager oder Logistikmanager Specialist Senior oder Payphone Specialist Senior |
| 155 | 3 | 1 | Performance Management (Expert) |
| 156 | 3 | 1 | Meßspezialist im TEC Bereich |
| 157 | 3 | 1 | Technical Support Specialist Senior im Technical Competence Center |
| 158 | 3 | 1 | Projektmanager Specialist Senior |
| 159 | 3 | 1 | Business Service Business Systems Specialist Senior oder Governance Specialist Senior |
| 160 | 3 | 1 | Account Manager Geoseller |
| 161 | 3 | 1 | Account Manager Specialist Senior |
| 162 | 3 | 1 | Customer Delivery Management Specialist Senior |
| 163 | 3 | 1 | ICT Support Specialist Senior |
| 164 | 3 | 1 | Produktmanagement Specialist Senior |
| 165 | 3 | 1 | Projekt- Prozessmanager Specialist Senior |
| 166 | 3 | 1 | Lead Analyst Qualified Expert oder Advanced Data Scientist Qualified Expert |
| 167 | 3 | 1 | Key Account Manager Specialist Senior |
| 168 | 3 | 1 | Agile Master Specialist Senior |
| 169 | 3 | 1 | Planning Qualified Expert |
| 170 | 3 | 1 | Product Owner Specialist Senior |
| 171 | 3 | 1 | Sales Planner Analyst |
| 172 | 3 | 1 | Experience Improvement Manager |
| 173 | 3 | 2 | Technical Support Specialist Pro in Technical Competence Center oder Servicetechniker Specialist Pro in Network |
| 174 | 3 | 2 | TL Network Construction Transport Team |
| 175 | 3 | 2 | Business Analyst Specialist Pro |
| 176 | 3 | 2 | Billing Application Operation Specialist Pro |
| 177 | 3 | 2 | Power Engineering Specialist Pro |
| 178 | 3 | 2 | Planner Cable Specialist Pro oder Engineering Specialist Pro |
| 179 | 3 | 2 | Technical Specialist Pro ohne internationale Ausrichtung im TEC Bereich |
| 180 | 3 | 2 | Partnermanagement Support Specialist Pro |
| 181 | 3 | 2 | Beschwerdemanager Specialist Pro |
| 182 | 3 | 2 | Broadcasting Specialist Pro im TEC Bereich |
| 183 | 3 | 2 | Dispatcher Specialist Pro |
| 184 | 3 | 2 | Netzdoku Specialist Pro im TEC Bereich |
| 185 | 3 | 2 | Technical Engineer Specialist Pro |
| 186 | 3 | 2 | Logistic Specialist Senior |
| 187 | 3 | 2 | Reporting Specialist Pro |
| 188 | 3 | 2 | Special Complaints Specialist bzw. Teamcoach |
| 189 | 3 | 2 | Billing Specialist Pro |
| 190 | 3 | 2 | Quality Coach (Advanced Expert) |
| 191 | 3 | 2 | Account Manager Specialist Pro in Indirect Sales |
| 192 | 3 | 2 | A1 Shop Deputy Manager Specialist Pro |
| 193 | 3 | 2 | Territory Account Manager Specialist Pro |
| 194 | 3 | 2 | Customer Delivery Management Specialist Pro oder Offer Management Specialist Pro |
| 195 | 3 | 2 | Ordering Management Specialist Pro |
| 196 | 3 | 2 | Billing Specialist Pro |
| 197 | 3 | 2 | Generalist Specialist Pro für Arbeits- und Dienstrecht oder Strategie- und Personalentwicklung |
| 198 | 3 | 2 | Business Partner Specialist Pro |
| 199 | 3 | 2 | Administrative Assistenz LTMA mit überwiegend fachlichen Aufgaben |
| 200 | 3 | 2 | Arbeitssicherheit oder Gesundheitsmedizin Spezialist Pro |
| 201 | 3 | 2 | Telco Cloud Engineer Advanced Expert |
| 202 | 3 | 2 | NFV Engineer Operation Advanced Expert |
| 203 | 3 | 2 | SDN Engineer Operation Advanced Expert |
| 204 | 3 | 2 | SDN Engineer Planning Advanced Expert |
| 205 | 3 | 2 | Contracting Vertragsmanagement Advanced Expert |
| 206 | 3 | 2 | Planning Advanced Expert |
| 207 | 3 | 2 | Trainer (Advanced Expert) |
| 208 | 3 | 2 | Desk-based Account Manager |
| 209 | 4 | - | Planner Network Specialist, Egineering Specialist oder Technical Specialist |
| 210 | 4 | - | Radio Access Network Specialist im TEC Bereich |
| 211 | 4 | - | Servicetechniker Specialist in Network Teams |
| 212 | 4 | - | Partnermanagement Support Specialist |
| 213 | 4 | - | Technical Support Specialist im TEC Bereich |
| 214 | 4 | - | Planner Cable Specialist im TEC Bereich |
| 215 | 4 | - | Arbeitsvorbereitung / Planer TASL Specialist |
| 216 | 4 | - | Power Engineering Specialist oder Maintenance Specialist mit Klimatechnik |
| 217 | 4 | - | Dispatcher Spezialist |
| 218 | 4 | - | Projektmanager Specialist |
| 219 | 4 | - | Technical Engineer Specialist |
| 220 | 4 | - | Meßtechniker im TEC Bereich |
| 221 | 4 | - | CAD und Netzdatenmanager Specialist im TEC Bereich |
| 222 | 4 | - | Leitungsassistenz oder Assistenz mit überwiegend fachlichen Aufgaben |
| 223 | 4 | - | Reporting Specialist |
| 224 | 4 | - | Operativer Purchaser Specialist |
| 225 | 4 | - | Fulfillment, Material Manager, Order Manager oder Disponent Specialist |
| 226 | 4 | - | Technical Service Specialist |
| 227 | 4 | - | Special Complaints Specialist oder Cross Media Specialist |
| 228 | 4 | - | Billing Consultant Specialist |
| 229 | 4 | - | Backoffice Specialist |
| 230 | 4 | - | A1 Shop B2B Consultant Specialist |
| 231 | 4 | - | Telesales Outbound Specialist und Telesales Specialist |
| 232 | 4 | - | Quality Coach Specialist |
| 233 | 4 | - | Customer Delivery Management Specialist |
| 234 | 4 | - | TEC Support Specialist |
| 235 | 4 | - | Sales Assistant oder Assistenz mit überwiegend fachlichen Aufgaben |
| 236 | 4 | - | Inside Sales Support Specialist |
| 237 | 4 | - | Produktmanagement Specialist |
| 238 | 4 | - | Projektmanager Specialist |
| 239 | 4 | - | Ordering Management Specialist |
| 240 | 4 | - | Sales Assistant mit überwiegend fachlichen Aufgaben |
| 241 | 4 | - | Sales Segmentation Support Specialist |
| 242 | 4 | - | Specialist Beschaffung und Leistungsverrechnung |
| 243 | 5 | A | Power Engineering Qualified oder Maintenance Qualified |
| 244 | 5 | A | Servicetechniker Qualified in Network Teams |
| 245 | 5 | A | Arbeitsvorbereiter Qualified |
| 246 | 5 | A | SL Consultant Second Level Qualified |
| 247 | 5 | A | A1 Shop Consultant Qualified |
| 248 | 5 | - | Planner Network Advanced |
| 249 | 5 | - | Quality Assurance Support oder Technical Advanced im TEC Bereich |
| 250 | 5 | - | Servicetechniker Advanced in Network Team oder Fachmonteur mit Lagertätigkeit |
| 251 | 5 | - | CAD und Netzdatenmanager Advanced im TEC Bereich |
| 252 | 5 | - | Projektassistent Kabelfehler im TEC Bereich |
| 253 | 5 | - | Technical Engineer Advanced im TEC Bereich |
| 254 | 5 | - | Support mit fachlichen Komponenten |
| 255 | 5 | - | Serviceline Consultant Advanced |
| 256 | 5 | - | Special Complaints Advanced oder Cross Media Advanced |
| 257 | 5 | - | Serviceline Administrator Advanced |
| 258 | 5 | - | Billing MA Abrechnung Advanced |
| 259 | 5 | - | Video Conference Service MA Advanced |
| 260 | 5 | - | Support mit fachlichen Komponenten |
| 261 | 6 | - | Support ohne fachliche Komponenten |
| 262 | 6 | - | Technician Basic oder Technical Power Engineering in Network |
| 263 | 6 | - | Servicetechniker Basic oder Fachmonteur Basic im TEC Bereich |
| 264 | 6 | - | Administrativer Support ohne fachliche Komponenten |
| 265 | 6 | - | Lagerlogistiker, Lager- und Transportarbeiter Basic |
| 266 | 6 | - | Administrativer Support ohne fachliche Komponenten |
| 267 | 7 | - | Berufskraftfahrer |
| 268 | 8 | - | Directory / Serviceline MitarbeiterIn Entry oder Cross Media MitarbeiterIn Entry |
| ICTS | Information Communication Technology Service |
| ITSM | IT Service Management Software |
| TASL | Teilnehmer Anschlussleitung |
| TEC | Technology Bereich |
| TL | Teamleiter/in |
